Reference

Open 9apps Privacy Policy

This Privacy Policy explains how we collect, use, share, and store the data tied to your account, device, and payments.

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CONTACT PATHS

Explore 9apps Privacy Contact Paths

Use the contact paths below if you want to ask about access, correction, deletion, or a fresh copy of the data we hold.

Email request Write from the email linked to your account and tell us the change you want. We use that to locate your record, confirm the request, and reply through the same channel when possible.
In-app message If you are already signed in, send your privacy request from the help area. That keeps the message tied to your profile and helps us check recent logins or payment activity before we act.
Web form Use the web form if you want to send a deletion or correction request from another device. Add the account phone number, registered email, and a short line on what you want changed.
DATA HANDLING

Browse Data Control Paths

We keep privacy controls tied to the account itself. That means data from login sessions, device fingerprints, cookies, and payment records is handled together so requests can be checked before any change…

Account data

We collect the details you enter when you open and use your account, plus device and session logs. That lets us process requests, keep the login flow stable, and link support replies to the right profile.

Cookies and session

Cookies help us remember your sign-in state, language choice, and page flow. You can clear them in your browser, but some screens may then ask you to verify the session again.

Payment records

When you add funds or request a withdrawal through UPI, Paytm, PhonePe, or Google Pay, we keep the transaction trail needed for reconciliation, dispute handling, and security checks.

Security controls

We use password checks, device checks, and activity logs to spot strange access and keep account changes under control. If a request looks unusual, we may ask for a fresh confirmation before acting.

Retention

We keep records only for the time needed to run the account, meet tax or legal duties, handle charge disputes, and protect against misuse. After that, we remove or mask them where our systems allow.

Request changes

If you want to access, correct, or delete your data, write to the contact path on this page. We may ask for proof so we can match the request to the right account.

Open Common Privacy Questions

These questions cover the parts you are most likely to check before opening an account. We keep the answers focused on data use, access, changes, cookies, payments, and contact steps so you can judge how your privacy requests are handled where local law permits. If a case needs extra checks, we will tell you what we need and why we need it.

We collect the details you enter, basic device data, session logs, and records linked to your use of the site. That helps us run the account, handle requests, and keep the login path stable.

Yes. Cookies help us remember your session, language choice, and page flow. You can clear them in your browser, but some screens may ask you to sign in again after that.

Yes, where local law permits. Send the request through the contact path on this page, tell us what to change, and we may ask for proof so we can match it to your account.

Payment records help us reconcile deposits and withdrawals, check errors, and keep a clear audit trail. We keep only the records needed for that work and for duties required by law.

Only the teams and service partners who need it for account operation, payment handling, security, or legal duties can access it. We limit access and ask those partners to use it only for the task given.

Use email, the in-app message area, or the web form on this page. Add your account email or phone number, then say whether you need access, a correction, or deletion.

We keep records only as long as needed for account work, dispute handling, legal duties, and fraud checks. After that period, we remove or mask them where our systems allow.

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